Last updated: March 2026 · GDPR compliant · Collinghamco Ltd
Summary
We only collect data needed to fulfil your order. We never sell it. You can request deletion at any time.
Velox Stitched is a trading name of Collinghamco Ltd, 21 Fulmar Way, Gateford, Worksop, S81 8UF. We are the data controller for personal data collected through this website. Contact us at veloxstitched@gmail.com for any data-related queries.
We collect the following personal data when you place an order or contact us: full name, email address, phone number, delivery address, car make and model, order notes, and payment confirmation details (we do not store full card numbers — payment is processed by PCI-compliant third-party processors).
Your data is used solely to: (a) process and fulfil your order; (b) send order confirmations and shipping updates; (c) respond to customer service enquiries; (d) comply with legal and tax obligations. We do not sell, rent, or share your personal data with third parties for marketing purposes.
We process your data under the following lawful bases as defined by UK GDPR: (a) Contract performance — processing is necessary to fulfil your order; (b) Legitimate interests — to improve our services and prevent fraud; (c) Legal obligation — to comply with UK tax and accounting law.
We retain your order data for 7 years in line with HMRC requirements. Customer service correspondence is retained for 2 years. You may request deletion of your personal data at any time (subject to legal retention obligations) by emailing veloxstitched@gmail.com.
We use essential cookies to operate the website (session management, shopping cart). We may use analytics cookies (e.g. Google Analytics) to understand how visitors use our site. You can disable non-essential cookies in your browser settings at any time. We do not use advertising or tracking cookies for third-party ad platforms.
We use the following trusted third-party services to operate our business: payment processors (Stripe / PayPal), shipping carriers (Royal Mail, DPD), and website hosting. Each of these processors is bound by their own privacy policies and operates under appropriate data processing agreements.
You have the right to: access your personal data, correct inaccurate data, request deletion ("right to be forgotten"), restrict or object to processing, and data portability. To exercise any right, contact us at veloxstitched@gmail.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our website after changes constitutes acceptance of the updated policy.
Data queries: veloxstitched@gmail.com · ICO: ico.org.uk
Cookie & Privacy Notice
We use essential cookies to keep the site running and optional analytics cookies (Google Analytics) to understand how you use our site. We do not use advertising tracking cookies. Read our Privacy Policy